Definitions
The terms below, whether expressed in the singular or the plural, shall have the followings meanings throughout these General Terms and Conditions:
- - « Acknowledgment of receipt » : An e-mail sent by the Website to the Customer containing the reservation confirmation and confirming receipt of the reservation by the Website.
- - « Reservation confirmation » : An electronic document indicating the terms and conditions applicable to the reservation, in particular the services reserved, the terms and conditions applicable to the offer selected and accepted by the Customer, the date and time of the reservation, important information concerning the restaurant, its right to modify and/or cancel a reservation, information concerning the after-sales service and the vendor's address to which the Customer may address any complaints.
- - « Customer »: A natural person acting for his/her personal or professional needs.
- - « E-mail »: Any message in text, voice, sound or image form sent via a public communication network and stored on the network server or in the recipient's terminal equipment until recovered by the latter.
- - « Positive double click » : The click is the electronic expression of acceptance; the Customer validates his/her reservation with the first click and confirms his/her agreement with the second click.
- - « Hotel » : A hotel establishment operated under the Accor group name and which may have one or several restaurants; all restaurants in the establishment may be referenced on the platform.
- - « Online reservation »: A hotel restaurant table reservation generating an electronic reservation confirmation upon acceptance by the Customer of the terms and conditions applicable to the reservation, in particular the services reserved, the terms and conditions applicable to the offer selected and accepted by the Customer, the date and time of the reservation, important information concerning the restaurant, its right to modify and/or cancel a reservation, information concerning the after-sales service and the vendor's address to which the Customer may address any complaints.
- - « Restaurant » : A restaurant operated in a hotel under the Accor group name.
- - « Participating restaurant » : A restaurant referenced on the platform and offering online reservations.
- - « Service »: A hotel restaurant the key characteristics and services of which are presented on the Website.
- - « Website »: The electronic service operated by Accor SA on the Internet and accessible at the following address: (https://restaurants.accor.com)[https://restaurants.accor.com]. https://restaurants.accor.com.
- - « System » : The technical system enabling online hotel restaurant table reservations.