Grand Mercure Dubai City 5 stars

Customer review rating (ALL Rating) 3.9/5 695 reviews

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Grand Mercure Dubai City - Image 1
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61B Street, Garhoud, Next to GGICO Metro Station, 79841 DUBAI, United Arab Emirates

Description

Hotel extras

  • Complimentary shuttle drop off to Dubai Airport Terminal 1 & 3 and La Mer Beach

  • Restaurant, Lobby Cafe, Outdoor pool, Spa & gym

  • 2-min walk to GGICO Metro Station and close to Deira City Center Mall and Festival City Mall

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 257 hotel rooms & 104 fully furnished apartments

Our accommodation(s)

Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to GGICO Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Telephone
Fax +971 4 525 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

WALIMA

Indulge in our high quality Middle Eastern inspired culinary offerings for breakfast & lunch buffet options

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  695 reviews

TripAdvisor Rating  4.5/5  509 reviews

Certificate of excellence 2023

GOOD STAY

Customer review rating 4.5/5

Moustafa A. Families - Confirmed reviews ALL

Everything was OK and perfect.. Only delays in Room Service.

Dear Moustafa a., thank you for choosing Grand Mercure Dubai City. We appreciate your positive feedback and regret any inconvenience caused by the delays in Room Service. Your comments will be shared with the team. We hope to welcome you back soon. Best regards, Grand Mercure Dubai City.

Always a great place for a transient stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had a 23 hour layover in Duba and fully enjoyed the hotel. The location is very convenient and close to the metro station. The check in is fast, convenient and friendly. The lobby is very inviting. Rooms are very comfortable with all necessary amenities. Some of the highlights: - now using glass water bottles - much better than plastic . - Rooftop pool us open again!

Dear Guest, thank you for your positive review and for choosing Grand Mercure Dubai City for your layover. We are delighted to hear that you found our location convenient, check-in process fast and friendly, and our rooms comfortable with necessary amenities. We appreciate your feedback on our switch to glass water bottles and the reopening of our rooftop pool. We hope to welcome you back for another pleasant stay. Warm regards, Grand Mercure Dubai City

AN ENJOYABLE AND COMFORTABLE STAY

TripAdvisor rating 5.0/5

Paul0230 TripAdvisor review

Friendly,accommodating staff,willing to help with a smile.facilities,Swimming pool and goods looking rooms.the room is spacious and clean.We were very impressed by the responsiveness of you and your staff from the planning stage till the end of our retreat.Nice cosy room bathroom was cleaned. We would like to express our sincere appreciation for wonderful experience we had at the hotel.We are truly grateful for amazing people Samjhana,Janak And supervisor Myra thank you so much guys

Dear Paul, thank you for sharing your delightful experience with us. We are thrilled to hear that you enjoyed our friendly staff, comfortable rooms, and facilities. Our team, including Samjhana, Janak, and Myra, are grateful for your kind words. It was a pleasure to have you with us, and we look forward to welcoming you back for another fantastic stay. Warm regards, Grand Mercure Dubai City

Friendly, practical, good value for money

TripAdvisor rating 4.0/5

Relax43465624855 TripAdvisor review

Very good location. Close to the airport 2 metro stations or 10min taxi and to the metro to the centre (20min). The nearest metro station is a 4 minute walk away and is well lit and not dangerous. The metro runs every 5 min. The check-in is fast and friendly. The rooms are very clean and quiet. Very good breakfast with buffet and cook. After checking out you can leave your luggage at the hotel and pick it up on the way to the airport. Very practical. It is good value for money. Highly recommended!

Dear Relax43465624855, Thank you for your positive feedback! We are delighted to hear that you enjoyed our convenient location, quick check-in process, clean and quiet rooms, and the delicious breakfast options. We are also glad that you found our luggage storage service practical for your trip. At Grand Mercure Dubai City, we always strive to offer good value for money and ensure a pleasant stay for our guests. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Warm regards, Grand Mercure Dubai City

Great pre-flight stay

Customer review rating 3.0/5

Paully Families - Confirmed reviews ALL

Nice, clean, professional. Just the second year in a row we were told we would have our sofa bed setup for the kids, but it was never done. So all four of us piled into the king size bed and had an intimate sleep. Food was ordered, came exactly in 30 minutes as communicated upon order. Pizza not great, vegetable Biryani very nice.

Dear Paully, We appreciate your feedback regarding your recent stay with us. We apologize for the inconvenience you faced with the sofa bed arrangement. Rest assured, we will address this with our team to ensure better service in the future. It's delightful to hear you enjoyed the vegetable Biryani. We hope to welcome you back for an improved experience. Warm regards, Grand Mercure Dubai City

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Other web-users rate our hotel

  • 1,703 reviews 9.3/10 Location
  • 2,136 reviews 7/10 Room
  • 4,094 reviews 8.8/10 Service
  • 48 reviews 6.5/10 WiFi
  • 938 reviews 7.9/10 Breakfast
  • 899 reviews 7.2/10 Cleanliness
  • 707 reviews 9.1/10 Vibe
  • 541 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.