Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.2/5 1,770 reviews

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Mercure Singapore Bugis - Image 1
Mercure Singapore Bugis - Image 2
Mercure Singapore Bugis - Image 3
Mercure Singapore Bugis - Image 4
122 Middle Road, 188973 SINGAPORE, Singapore

Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI, room service (7am to 9pm, last order: 830pm)

  • 5mins to Bugis MRT, close proximity to Suntec and Marina Bay Sands, 15mins walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Telephone
Fax +65 6822 8901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,770 reviews

TripAdvisor Rating  4.0/5  1,593 reviews

Worst Design, Arrangement, and Size Ever

TripAdvisor rating 2.0/5

8KKC8 Solo travel - TripAdvisor review

The hotel is situated in a reasonable good location being near to Bugis Junction and Bugis Plus Mall... but this is hardly the shopping district of Singapore.... The size and the arrangement of the loft rooms is probably one of the WORST I have seen in hotel design .. The loft is a joke ! With the stair case taking up almost 25% of the lower floor space and the upper floor is basically the size of a queen size bed !!!  Where is the practicality and functionality in that !! One will knock their head frequently just trying to make a cup of tea or coffee as the TV, kettle, etc are all placed below the stairs !! Everytime the neighbour move or sneeze, I could hear them !! I am sure they could hear me too !! Where is the privacy?? A complete waste of money upgrading to this loft room... This will be my first and LAST time coming here...

Great location

Customer review rating 3.5/5

Liz C. Families - Confirmed reviews ALL

Very strategic location, just next to malls and many places to eat. Just minutes away from the MRT stations as well. The rooms are a little worn and tight but ideal for a short stay.

Great stay

Customer review rating 4.5/5

Michael Families - Confirmed reviews ALL

Handled requests with ease and was a seamless experience. Bar service could have been quicker though.

Dear Candice F., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

Bof bof Not good value

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Very rude staff Not polite at all

Dear C. Clement, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denise Ulep

Comfortable stay

Customer review rating 5.0/5

Sinta L. Business - Confirmed reviews ALL

Good location,perfect room and convinience hotel,thanks for upgrade my room and your cleaner room is very friendly and work very well to make my room clean and tidy

Dear Sinta t., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Denise Ulep

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Other web-users rate our hotel

  • 899 reviews 9.8/10 Location
  • 1,097 reviews 5.4/10 Room
  • 853 reviews 8.2/10 Service
  • 19 reviews 8/10 WiFi
  • 576 reviews 3.3/10 Comfort
  • 367 reviews 7/10 Cleanliness
  • 264 reviews 6.3/10 Amenities
  • 259 reviews 6.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.