Fairmont Resort Blue Mountains, MGallery 4 stars

Customer review rating (ALL Rating) 4.2/5 4,714 reviews

Fairmont Resort Blue Mountains, MGallery - Image 1
Fairmont Resort Blue Mountains, MGallery - Image 2
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Description

ALLSAFE approved hotel

Hotel extras

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

Our accommodation(s)

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Hotel location

Fairmont Resort Blue Mountains, MGallery

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  4,714 reviews

TripAdvisor Rating  4.0/5  3,389 reviews

Comfy bed but over all an Unsatisfactory and stay

Customer review rating 2.0/5

Renee Business - Confirmed reviews ALL

Could not find a number to call hotel directly and had to book through Expedia. Twin beds not King bed as booked, so had to request front office send someone down to reconfigure beds. It was not explained at check in that lobby cafe would open at 10am (not 8am as usual) so my plan for coffee & snack at 8:30am check out was not an option - except I didn’t find that out til checkout!! Undercooked garlic pizza & poor customer service observed as undertrained staff were left unsure how to deal with another guest complaining about the quality of the food from lobby cafe at dinner.

Customer review rating 4.5/5

Melissa D. Friends - Confirmed reviews ALL

We had a couple of hiccups but your staff rectified it immediately. Zeek and Kaitlyn at reception, michael at concierge must be commended for excellent service. They made our stay exceptional. Thank you

Customer review rating 3.0/5

Darren M. Couples - Confirmed reviews ALL

Couples getaway

Customer review rating 4.5/5

Robyn Couples - Confirmed reviews ALL

We loved the reserved parking spot and up-graded room

Customer review rating 3.5/5

Garry D. Couples - Confirmed reviews ALL

Pleasant experience, if one comment and that is that the breakfast (hot food) was only warm, a little disappointing.

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Other web-users rate our hotel

  • 1,188 reviews 8.3/10 Location
  • 2,358 reviews 6.4/10 Room
  • 2,504 reviews 7.7/10 Service
  • 24 reviews 5.9/10 WiFi
  • 1,402 reviews 5.4/10 Food
  • 701 reviews 4.1/10 Cleanliness
  • 656 reviews 6.8/10 Breakfast
  • 530 reviews 4.8/10 Value

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