Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.3/5 4,227 reviews

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Novotel Queenstown Lakeside - Image 1
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Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Telephone
Fax +64 3 442 7469

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,227 reviews

TripAdvisor Rating  4.0/5  3,969 reviews

Certificate of excellence 2023

Dated, not value for money

TripAdvisor rating 3.0/5

BronMD Families - TripAdvisor review

A very dated hotel, in much need of new carpet, painting, and new outfittings. We had a double room (two double-sized beds) which felt really squishing in the tiny room. The bathroom was dated and pokey. Certainly not what I expected for the price we paid. It was in a good location along the lake front. Lifts weren’t working.

Comfortable stay in a great location

Customer review rating 4.0/5

Dmtraveller Couples - Confirmed reviews ALL

Room was fine for a short stay and beds comfortable. Great to have air con too . Location is perfect - short walk to everywhere in the town. The negatives - tour group staying, which left early so lots of noise in the corridor. Why not allocate rooms away from these groups? Breakfast on until 11:00am at weekends which we thought would be great except on arriving after 10:00am, a lot of dishes had run out and were not replaced. Tables not cleared so it wasn’t the best environment. Prevented from using tables in half the restaurant as the staff were setting up for lunch! Terrible coffee both ‘barista made’ and from the coffee machine.

Great location.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great location in the heart of Queenstown, right by the lake. Friendly and helpful staff.

Well located over priced for the quality of room and food

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Staff excellent. Hotel run down and rooms poor. Very overpriced . Poor value for money.

Very disappointing

Customer review rating 0.5/5

Hl M. Couples - Confirmed reviews ALL

On arrival the hotel system was down. Check in was very slow and then we were informed that they could not store our car in their car park. The girl suggested we could park it on the street as long as we shifted it before 8am the next morning. The last thing I would want to do on our wedding anniversary. we eventually found a park on the other side of the Queenstown Gardens down on the lake front. Very disappointing experience !

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Other web-users rate our hotel

  • 2,270 reviews 9.4/10 Location
  • 2,298 reviews 5.9/10 Room
  • 2,285 reviews 8.7/10 Service
  • 27 reviews 6.2/10 WiFi
  • 856 reviews 5.3/10 Comfort
  • 711 reviews 5.9/10 Cleanliness
  • 615 reviews 7.5/10 Breakfast
  • 613 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.