ibis London Heathrow Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 2,900 reviews

Best price
guarantee
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112 Bath Rd, Hayes, Middlesex, London Heathrow Airport, UB3 5AL LONDON, United Kingdom

Description

Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • Hoppa Bus shuttle service can take hotel guests to and from the airport

  • Less than 20 minutes from nearest underground to central London & a short drive to Thorpe Park

  • Full service in-house Restaurant & Bar (Hotel is CASHLESS)

  • On-site paid parking & EV charging facilities

Our accommodation(s)

Hotel location

ibis London Heathrow Airport

112 Bath Rd, Hayes, Middlesex, London Heathrow Airport
UB3 5AL LONDON
United Kingdom

GPS:51.480789, -0.430683

Telephone
Fax +44 20 8564 7894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S KITCHEN & BAR

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,900 reviews

TripAdvisor Rating  3.5/5  6,201 reviews

Nice hotel

TripAdvisor rating 4.0/5

british56 Couples - TripAdvisor review

We stayed care of Loganair. An excellent hotel, nice bedroom with all facilities. Had lunch, dinner & breakfast via voucher. All meals enjoyable. NB Complimentary meals did not work for children. No special meals, hotel took pizza off lunch menu, leaving an adult menu. The dinner at 9 o'clock was too late for little ones. Breakfast fine. Note bus only once an hour from/to Heathrow.

Dear Guest, Thank you for sharing your feedback with us. We're pleased to hear that you had a pleasant stay at IBIS London Heathrow Airport, arranged by Loganair. It's wonderful to know that you found your bedroom to be nice and equipped with all the necessary facilities for a comfortable stay. We're glad that you enjoyed your lunch, dinner, and breakfast with the vouchers provided. However, we apologize for any inconvenience regarding the complimentary meals not working for children and the limited options available. Your feedback is important to us, and we will certainly take it into consideration as we continuously strive to improve our services and offerings for all guests. Regarding the bus schedule, we apologize for any inconvenience caused by the limited frequency of the service. We understand the importance of convenient transportation options for our guests unfortunately, the shuttle bus is managed by the airport and we do not have any control over its schedule. We appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If you need any assistance with your future reservations or have any additional feedback to share, please feel free to reach out to us. Warm regards, Andrei Irimia Team Member IBIS London Heathrow Airport

A good hotel for a pre flight

TripAdvisor rating 4.0/5

ellenmarkandalfie Couples - TripAdvisor review

We had a lovely pre flight stay here check in was friendly and helpful our room comfortable and clean. We ate dinner in the bar where service was good and quick and the food was good. Breakfast altho busy was also good and plentiful.. The only down size is the utterly overpriced self service food and drink "shop" ibis this let you down. If you need supplies 10 min walk to a row of shops.

Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that IBIS London Heathrow Airport provided you with a lovely pre-flight stay and that you found our check-in process to be friendly and helpful. It's wonderful to know that you enjoyed a comfortable and clean room during your time with us. We're pleased that you had a positive dining experience in our bar, with good and quick service and enjoyable food. Additionally, we're glad that you found our breakfast to be good and plentiful. Your feedback regarding the self-service food and drink shop is valuable to us, and we apologize for any inconvenience caused. We will certainly take your comments into consideration as we continuously strive to improve our services. We appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If you need any assistance with your future reservations or have any additional feedback to share, please feel free to reach out to us. Warm regards, Andrei Irimia Team Member IBIS London Heathrow Airport

Very good stay

Customer review rating 4.5/5

J.m. Couples - Confirmed reviews ALL

We had amazing experienced on your hotel serviced especially to your restaurant.

Dear JOCELYN M., We very much appreciate your comments regarding your stay at the ibis London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Seema Dharani, Front of House Team Leader

Perfect Location

TripAdvisor rating 5.0/5

Mike A TripAdvisor review

After a very long journey this hotel was exactly what it was needed super kind and helpful receptionist staff especially Amin who was just super professional and great to talk to room prices are great and rooms are clean and perfect and quit for a good sleep

Dear Guest, Thank you for sharing your experience with us. We're thrilled to hear that IBIS London Heathrow Airport was exactly what you needed after a long journey. It's wonderful to know that you found our receptionist staff, especially Amin, to be super kind, helpful, and professional. We pride ourselves on providing excellent service, and we're delighted that Amin made a positive impression on you. Furthermore, we're pleased that you found our room prices to be great and that you enjoyed a clean, perfect, and quiet room for a good night's sleep. Your satisfaction is our top priority, and we're grateful for your kind words. It would be our pleasure to welcome you back for another enjoyable stay in the future. If you need any assistance with your future reservations or have any additional feedback to share, please feel free to reach out to us. Warm regards, Andrei Irimia Team Member IBIS London Heathrow Airport

A bit basic

Customer review rating 3.0/5

Peter Couples - Confirmed reviews ALL

Room was quite basic and gloomy, but adequate.

Dear PETER H., Thank you for taking the time to tell us about your experience at the ibis London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Seema Dharani, Front of House Team Leader

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Other web-users rate our hotel

  • 3,272 reviews 8.7/10 Location
  • 4,671 reviews 5.9/10 Room
  • 4,396 reviews 8.3/10 Service
  • 97 reviews 7.7/10 WiFi
  • 2,323 reviews 4.3/10 Comfort
  • 2,043 reviews 7/10 Cleanliness
  • 1,105 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.